Product design • Design system
Nova Labs developer analytics platform
Reduced time-to-insight for new teams by 41%.
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Portfolio
These projects represent a mix of end-to-end product design, design systems, and focused interventions on critical flows. Many were built in close collaboration with founders, engineering leads, and in-house design teams.
Product design • Design system
Reduced time-to-insight for new teams by 41%.
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Interaction design • UX writing
Increased weekly active teams by 27% within one quarter.
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UX strategy • Visual language
Improved adoption of advanced modules by 30% across customers.
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Brand extension • Product UI
Helped the team secure a strategic partnership following beta launch.
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Complex flows • Design system
Reduced support tickets for billing questions by 22%.
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Product strategy • UX • UI
Enabled creators to publish polished sites in under an hour.
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A deeper look at how strategy, visual design, and collaboration came together across selected projects.
Challenge
The team needed a way to make sophisticated analytics approachable for new customers while still supporting power users who lived in the product every day.
Approach
I led a discovery sprint to understand the most important questions developers were trying to answer, mapped key journeys, and introduced a modular layout system with progressive disclosure. We built a design system that allowed new reporting modules to ship quickly without sacrificing coherence.
Outcome
After launch, Nova Labs reported a 41% reduction in onboarding time for new teams and a measurable increase in time spent within the primary analytics views.
Challenge
As the product evolved from simple messaging to a full workspace, the interface began to feel crowded and disjointed. The team wanted a calmer, more legible system without losing the energy of collaboration.
Approach
I worked with the founders to define guiding principles for focus and legibility, introduced a new layout grid, and designed motion patterns that clarified context changes instead of adding noise. We prototyped multiple approaches to navigation and space management before selecting a hybrid model that suited their users.
Outcome
Within the first quarter, weekly active teams increased by 27%, and qualitative feedback highlighted the new interface as “lighter” and “less overwhelming.”
Challenge
Finch needed to surface powerful analytics features to more customers without adding friction for teams that were just getting started. The existing flows were linear and difficult to customize.
Approach
I designed a card-based navigation system that introduced clear entry points for different types of analysis, reworked empty states to tell more compelling stories, and collaborated with the internal design team on a refreshed visual language for charts and tables.
Outcome
Feature adoption for advanced modules increased by 30%, and support tickets related to “where to find X” dropped significantly over the next two release cycles.
While every product is different, my work consistently aims to clarify, simplify, and differentiate your experience—and we track the results together.
32%
Average uplift in engagement
Measured across redesigned onboarding, analytics, and collaboration flows.
22%
Reduction in support tickets
Common outcome of clarifying navigation, language, and billing experiences.
4.8
Average usability rating
Based on moderated usability sessions and in-product surveys.
3×
Return on design investment
Indicative uplift across activation and expansion in selected collaborations.